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SCMP CONVERSATIONS: AI & Consumer Experience - Empowering consumers with ethical AI in e-commerce



The South China Morning Post is excited to announce SCMP CONVERSATIONS: AI & Consumer Experience - Empowering consumers with ethical AI in e-commerce. It will be a virtual event, held on October 13, 2022 from 10:30am-12:35pm HKT.


Hong Kong-based e-commerce leaders and e-tailers, policymakers and techpreneurs will share how artificial intelligence can spur business growth, create innovative ideas and customise consumer experiences. Panellists and speakers will also deliberate on how this fast-moving technology can better protect consumer privacy, and ethical e-commerce business practices.


Join us and hear experts discuss:

  • Key takeaways from Consumer Council AI Study Report

  • "The consumers have spoken": actionable strategies for a sustainable, ethical e-commerce business

  • Maximising revenue, customer satisfaction and brand loyalty